A journey towards feeling better- Paula's story

18th June 2026

Paula joined the One You Kensington and Chelsea and Westminster services, including Eat Well, Lose Weight, and Making Positive Change, during a time when she was struggling with her mental wellbeing and motivation.

“I was feeling very low and depressed before joining. I felt like I was putting in a lot of effort but not seeing any results, and eventually I just lost the motivation to keep trying.”

One You Kensington and Chelsea and Westminster (One You KCW) is a free health and wellbeing service that supports local residents to make positive, sustainable lifestyle changes. Through personalised one-to-one coaching, the service offers tailored support across a range of areas including healthy eating, weight management, physical activity, quitting smoking, and improving mental wellbeing.

“After talking to my Health & Wellbeing Coach, I started to feel better. I’ve slowly been able to do more exercise and take small steps forward, and that’s made a real difference to how I feel.”

“My mood is much better now, and I don’t feel as stressed as I did before. Having someone to talk to who is calm, understanding, and encouraging has really helped me.”

“Talking to Claudia has made such a difference — she’s very calm and encouraging, and I really feel supported. I’m starting to believe I can work through my challenges and improve my wellbeing.”

“Going forward, I want to keep doing well and continue making progress. I know I need that support and encouragement, and I’m really looking forward to continuing my sessions. I feel more hopeful about the future.”